Are you an expert in logistics and have worked for oil and gas operators? Then you probably have used our software WELS. We want to strengthen our team with an Application Manager who will play a significant part in helping Wellit evaluate scope from customers against possibilities for product development.
Are you an expert in logistics and have worked for oil and gas operators? Then you probably have used our software WELS. We want to strengthen our team with an Application Manager who will play a significant part in helping Wellit evaluate scope from customers against possibilities for product development.
Ideal candidate
You describe yourself as someone who is:
- Relevant work experience, from the Logistics the function within an Oil & Gas Operator
- A good communicator
- Structured
- Analytical
- Thrives in a fast-paced work environment
- Work well independently
- Customer-focused
- Results-driven
- Shares our company values: Reliable, Respectable and Innovative
Still interested? Continue reading…
Key tasks
- Align the WELS system(s) with the company's strategy and customer requirements. Clearly express the connections between business goals and small backlog items and ensure it has been understood by all parties involved.
- Always search for ways to maximize the value of the product.
- Create business cases for internal projects in the Customer Success teams.
- Follow up with the tech team daily on outstanding tickets and overall progress.
- Act as a subject matter expert and point of contact between customers and Wellit.
- Serve as a liaison between Customer Success and R&D teams.
- Ensure effective communication flow solution changes and improvements for customers.
- Identify and communicate to stakeholders process issues, bottlenecks, and possible process improvement opportunities.
- Data-driven analysis and evaluation of existing processes and solutions for clients. Mapping of these analyses towards WELS systems.
- Work closely with the Business Analysts to ensure that changes and improvements are aligned with Application strategies.
- Ensure that changes and improvements suggested to customers and other stakeholders are aligned with the company’s overall objectives.
- Create documentation and data-driven evaluation of potential solutions in WELS systems.
- Always seek improved technical efficiency and productivity for customers.
- Accountable for the system (WELS) and ensure that all resources are utilized fully and assist the tech team.
- Ensure that all areas are accounted for. We have strategies in the system for APIs, interoperability with other internal and external systems, and look across projects and customers to find common ground and eliminate duplicated effort.
- Other relevant tasks as needed.
You have
- Relevant work experience from a logistics function within an Oil & Gas Operator.
- Strong ability to prioritize important tasks.
- Preferably high proficiency with the usage of WELS systems.
- Practical experience creating process documentation and reports
- Excellent interpersonal skills
We offer
- The opportunity to become part of a world-leading and fast-growing SaaS company
- A unique and international work environment with fellow stars who perform every day
- Exciting and relevant challenging tasks
- The opportunity to influence the company development in a great extent
- Opportunity to fast career growth
- Competitive salary
- Good pension and insurance schemes
- Subsidy policy for mobile phone and internet
- Gym discount ++
Read more here:
www.wellit.com