We are looking for a Sales Specialist Coordinator to ABB's Measurement & Analytics department at Fornebu.
In this role you will be responsible for sales coordination of products/systems/services within a designated market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Prepare and/or coordinate customer offers, orders and after sales support activities. Cover the whole cycle, from “Quote to Cash”
Main Accountabilities:
- Customer relations: Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
- Orderhandling:
- Delivering effective solutions to customers with order-related queries by coordinating with internal resources to resolve the issue, eg, Sales, Operations, Supply Chain, After-Sales.
- Monitoring status of orders, inquiry resolution and support for any necessary escalation.
- Ensuring a positive customer experience, providing regular updates and clarification.
- Observing the overall process and trends across inquiries and identifying improvement areas.
- Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Sales: Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments and general terms and conditions.
- Administration: Manages administrative procedures in sales processes and supports collection and project management activities when needed.
- Offer preparation: Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
Your background:
We are seeking candidates with engineering background and bachelor-or master’s degree. Experience from international companies with similar tasks would be an advantage. Knowledge with SAP would also be appreciated. Must be fluent in Norwegian and English.
ABB can offer:
- Excellent possibilities to learn and develop
- Great colleagues and a good work environment
- Challenging and varied tasks
Folk can offer:
- Interesting onshore and offshore positions all over Norway and abroad
- Good long-term opportunities with our clients
- Individual and adapted follow-up while on assignment
- Good career development opportunities in an interesting and innovative sector
- Competitive terms and conditions
- Sponsored training agreement with a nationwide chain of fitness centres
- Social events and pleasant tokens of appreciation throughout the year
We see possibilities in your competence!
In Folk, we work in accordance with our values: ethical, personal, enthusiastic and flexible.